Free Shipping on any order over $100

Need help with your order? Call us at:

(818) 903-2790
Privacy Policy

The information we collect:
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter the following: name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

How we use your information:
Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience your information helps us to better respond to your individual needs
  • To improve our website we continually strive to improve our website offerings based on the information and feedback we receive from you
  • To improve customer service your information helps us to more effectively respond to your customer service requests and support needs
  • To process transactions
  • To administer a promotion, survey or other site feature
  • To send periodic emails– the email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How we protect your information:

  • We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
  • We use a secure server. All supplied sensitive/credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

The use of cookies:
Cookies are small files that a site or its service provider transfers to your computer hard drive through your Web browser (if you allow) that enables the site or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us:

  • Remember and process the items in your shopping cart
  • Understand and save your preferences for future visits
  • Keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

1. HOW TO ORDER

2. PAYMENT TERMS
For larger orders we may offer net 30-day payment terms or terms acceptable to your facility. Clean and Healthy Products Inc. accepts valid purchase order numbers or payment by credit card (VISA, MasterCard, American Express). Payment must be made in USD.

3. FINANCING

4. PRICES AND PRICE CHANGES
All prices are subject to correction or change without notice. In the case of substantial increases, customers will be notified prior to fulfilling the order. However, we always try to keep our prices as low as possible.

5. TAX
Clean and Healthy Products Inc. will collect sales tax from a California end-user (unless that end-user has a valid tax-exempt certificate). Otherwise, Clean and Healthy Products Inc. does not collect tax on any of its products. The purchaser is responsible for remitting any tax owed.

6. SHIPPING AND HANDLING
Shipping charges may vary depending on distance, value, weight, and cargo. All orders are shipped via UPS Ground or common carrier unless otherwise specified. If applicable, shipping charges will be added to your order total. Should you need to know the shipping charges in advance, please contact Clean and Healthy Products Inc. for a shipping cost to be added to your original quote. Items may ship separately.

7. RETURNS AND WARRANTY
All Personal Protection Equipment and Disposable Supplies are non-returnable. In the case where we operate as a distributor, we extend the return and warranty policies as set forth by our manufacturer or supplier.

8. LOW PRICE GUARANTEE
It is always our policy to provide the lowest possible price to our customers. In the event that we are not the lowest price we will make every effort to beat any competitor’s written quote. Additional savings may apply for bulk purchases.

9. USE OF PRODUCTS
All products purchased from Clean and Healthy Products Inc. are to be used under the supervision of a qualified instructor. Purchaser agrees that all products will be used for their intended purposes only, in a safe and legal manner consistent with all applicable state and federal laws and Purchaser’s own internal health and safety policies.

10. PRODUCT SPECIFICATIONS
Clean and Healthy Products Inc. reserves the right to change product specifications on all items without notice. All efforts are made to display accurate product information, however, due to uncontrollable manufacturing conditions, product specifications and colors are subject to change without notice. Actual product color may differ from catalog product color.

11. HOW TO REACH US
Clean and Healthy Products Inc.
515 Marin Street, Suite 414
Thousand Oaks, CA 91360
Phone: (818) 903-2790
Email: orders@cleanandhealthyproducts.com
Web: https://cleanandhealthyproducts.com

  • Certifications and Standards (FDA Links)

    Click here for links to the products as listed on the FDA website.

    Surgical Mask
    Model Number EK-JK-KZ-01
    FDA Listing

    Face Shield
    Model Number EK-JK-FSXT02
    FDA Listing

    KN95 Mask, Model Number EK-JK-KZ-04
    FDA Listing

    Protective Clothing (Protective Class I and II)
    Model Numbers EK-JK-FFH-01, EK-JK-FFH-02, EK-JK-FFH-03
    FDA Listing

    Examination Gloves
    Model Numbers EK-JK-ST-01, EK-JK-ST-02
    FDA Listing

  • Shipping Time

    Products listed, as of today, are available and ready for shipment. The capacities of the manufacturers we’re working with greatly exceed the quantity of product being exported. Speed to delivery is a function of shipping companies as well as governmental inspection and approval processes (both abroad and within the US).

    With regard to delivery, yes, there are things beyond our control and we’ll always make the customer aware of that but, more importantly, we will not mislead our customer. In China, the recent addition of in-plant inspectors added 3-4 days to all suppliers’ lead times. That additional lag has already been accounted for and is reflected in our product schedules.

    In these very turbulent times, we highly recommend a “buyer beware” mindset. Promises of product delivery in “just a few days” are almost never met. Recently we were told the story of a $2M order that was withdrawn because a competitor had promised a shorter lead time. It didn’t turn out as promised and the order was reinstated with the original supplier, ultimately causing additional, unnecessary delay.

    We know where our products are in the supply chain, and we will always do our very best to provide a delivery date as based on facts, not “hope”. The good news is we do make every attempt to anticipate upcoming need, and therefore almost always have product already in transit. For our customers, that means we often deliver earlier than expected.

  • Customer

    Assuring exported product is properly accredited led to implementing a heightened inspection criterion, including, among other things, the stationing of inspectors in the very facilities producing the products we procure (see Product Quality).

    Both the manufacturer and U.S. representative of the manufacturers are listed by name on the FDA accreditations. Click here for links to the products as listed on the FDA website.

    There is a lot more in the way of protection and/or recourse available to a buyer. In the placement of large, bulk orders, we are certainly protecting our company, and in doing so that ultimately means protecting our customers.

  • Product Quality

    On April 10th, 2020, restrictions were tightened on the export of masks and other personal protective equipment.

    For example in China, these new regulations included verification by Chinese government inspectors, stationed in the manufacturing facilities, who authorize and identify product leaving the facilities. At the export site, product that carries the factory inspection certification must additionally be verified for export to ensure compliance with the regulations of the destination country. Once stateside, the product must go through US customs before it is once again freed for shipment to the destination.

    It should be noted the in-plant inspections immediately increased all suppliers’ lead times by 3 to 4 days. The inspections initially created a logjam, but as processes are improving, we expect to see lead times will return to the previous.